FAQ

Q.  Where do I go to get utilities?

Water & Sewer 

Calvert City-City Hall Clerk’s Office,
861 E. 5th Ave., Calvert City, KY  42029

Mon-Fri 8 a.m. – 4 p.m. 270-395-7138

Garbage 

Calvert City-City Hall Clerk’s Office,
861 E. 5th Ave., Calvert City, KY  42029

Mon-Fri 8 a.m. – 4 p.m. 270-395-7138

Natural Gas

Atmos Energy          270-247-3312

Electricity

If you are located east of Evergreen Street,
West Kentucky RECC        270-247-1321

If you are located west of Evergreen Street
Jackson Purchase Energy Corp.         800-633-4044 

Cable

If you are located west of Grand Oaks Road
Time Warner Communications   1-855-821-7018    

If you are located east of Grand Oaks Road 
Mediacom    800-874-2924          270-527-3212   90 N. Main Street, Benton, KY  42025

Phone

Windstream Communications        800-347-1991
Time Warner Communications   1-855-821-7018

Q.        Can I pay my water & sewer bill online?
A.        Not currently; however, Direct Pay through your checking account is available.

Q.        Can I pay my water & sewer bill with a Debit or Credit Card?
A.        Not at this time.

Q.        Can I have my water reconnected after normal working hours?
A.        Water & Sewer does not work after normal working hours unless there is an emergency.

Q.        What is first of the month pickup?
A.        The City picks up bulk household items or vegetation too large to place in normal garbage pickup.  See the schedule on the Forms page

Q.        Do I need a Building Permit?
A.       Building permits are required for residential and commercial construction and renovation.  To verify the need call the Marshall County Planners office at 270-527-4744.

Q.        Do I need a Zoning Compliance Permit
A.         If you are building, adding or changing the use of a property contact the city Administrator’s office at 270-395-7138

Q.        Who needs a Flood Plain Permit?
A.        Those doing work (grading, fill, and or construction) in the 100-year flood plain must obtain a state and local flood plain permit.  See the City Administrator’s Office for more information. 270-395-7138

Q.        When does the City test its emergency Warning System?
A.        The sirens are tested the first Friday of each month at 1:00 pm